Having problems with a specific function in Canvas (like recording multimedia) or other websites? There’s a good chance it’s because of Flash.

What’s the problem?

Adobe Flash was an innovator for creating and interacting with multimedia content on the web, but it has come under growing criticism in recent years. It is out-of-date with the current mobile-heavy Internet, and it faces frequent security risks–though the danger in using Flash on trusted websites is rather low. As a result, many web browsers block Flash by default, and Adobe has announced that Flash will be completely killed-off by 2020.

What to do about it?

In the long-term, there is nothing any of us can do about this problem: websites like Canvas will need to adopt the more modern and secure HTML5 standards, or become obsolete.

In the short-term, it is best to frequently update your browser and your version of Flash Player, and to use your browser’s default settings of blocking Flash.

For situations where you need to use Flash, like recording multimedia in Canvas, you can grant permission for Flash to run on that page. The combination of various web browsers and operating systems make it difficult to walk-through every scenario, but there is usually a button near the web address that allows you to grant permission for Flash. This is what it looks like when I use Chrome on my Mac:

I clicked the lock icon (sometimes it appears as an “i” for info), found Flash in the list, and chose “Always allow on this site”.

In Firefox on a Mac, I clicked the little Lego block and chose either “Allow” or “Allow and remember.”

If you are unable to get this to work on your machine, come to the CLC and Nick or Rod can help you get it figured out. For the full write-up on browser support from the Canvas team, click here.